密码被锁定，有两种解决方法：

1、 请耐心等待3个小时，期间请不要再次输入密码，3小时后自动解锁，您就可以重新输入；具体锁定时间请以页面提示为准。  

2、在支付宝网站或者支付宝APP上通过【重置密码】，重新设置密码，立即解锁 。

方法如下：

1）首先我们打开手机支付宝，打开后，点击下方”我的“，再点击上方我们自己的头像。

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2）点击进入我的信息界面，我们再选择”设置“按钮。

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3）进入设置界面后，再选择”密码设置“选项。

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4、进入密码设置界面后，我们就能看到有”重置支付密码“的选项。

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5、进入”修改登录密码“界面后点击立即修改，如图所示。

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6、进入”设置登录密码“界面，输入新的登录密码，最后点击“保存新密码”即可。

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扩展资料：

支付宝登录密码被锁定的方法

1、首先，在输入密码错误过多被锁定3个小时之后，会在页面弹出一个小窗口，我们点击【找回密码】。

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2、然后在【找回登录密码】的界面选择一个适合自己的验证方式，如果手机号还在使用，那么就选择【能】，否则选【不能】，这里以能接收短信为例子，所以点击【能】。

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3、接着输入手机已经接收到的短信，如图所示。

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4、设置8-20位、不可以是全数字，也不可以是全字母的新密码，建议字母+数字就可以了。

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5、密码设置完成之后，点击【保存新密码】，如图所示。

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6、新密码保存成功了之后，会弹出一个新窗口，如果支付宝账号绑定了淘宝，那么也会一起修改密码，以后就可以使用新密码登录了，确认无误之后，点击【确认】就可以了。

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7、确认之后，就会马上登录账号了，整个操作完成。

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