步骤如下：

1、路径：手机支付宝—【我的】—【我的客服】—【在线服务】点击下方【提问】—搜索“取消关联认证”

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2、选择对应被申诉账户（身份证名下的关联账户和非关联账户均会展示出来）， 点击【下一步】

注：不支持前台申诉的账户，表示该账户当前有微贷、花呗、国开行欠款，认证过程中留过人脸，无法申诉

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3、若申诉方没有进行过证件审核或者人脸审核，则进入仅上传身份证环节 

注：若申诉方第一次申诉过程中上传了证件，审核通过；同账户第二次申诉时，不需要再次上传证件

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4、上传了人脸扫描后会出现确认并提交的操作界面，确认提交即可。

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5、提交了之后会显示申诉结果和进度展示，会在24小时内完成审核。

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扩展资料

支付宝实名认证是由支付宝（中国）网络技术有限公司提供的一项身份识别服务。通过支付宝实名认证后相当于拥有了一张互联网身份证，可以在淘宝网等众多电子商务网站开店、出售商品；增加支付宝账户拥有者的信用度。